*

Terms and Conditions 2006 for The New School of English Ltd, Cambridge, UK (continued)

III. Your Course

  1. If you decide to leave your course before you are due to finish, there is no refund of tuition fees.
  2. We do not accept any liability for loss or damage to a person's property while on the school premises. The school does not accept liability for loss or damage in which our students are involved. We advise all students to take out appropriate personal insurance for this reason.
  3. We will hold you liable for any damage you may cause and you will be asked to pay for the cost of repair or replacement.
  4. If you have enrolled on a course of 12 weeks or longer, i.e. you are regarded as a long-stay student, you may wish to take a break in your studies. With a minimum of four weeks' notice and the agreement of the Principal, you will be able to do this. Accommodation and tuition fees will not be charged as long as you follow the correct procedure. However, you may be required to pay a retainer fee to your homestay hosts if you want to leave your belongings with them. For a full set of rules and regulations regarding cancellations and refunds, please check with the school.
  5. If you wish to complain about any aspect of your course, please see the Principal or the Managing Director. The school will always try to help you resolve the matter.

If you wish to put your complaint in writing to an external organisation, please write to:

The Chief Executive, English UK, 219 St John Street, London EC1V 4LY or email: tony@englishuk.com

Accredited by the British Council Logo English UK Logo